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Senior Business Analyst

Company: Western Alliance Bank
Location: Phoenix
Posted on: September 24, 2022

Job Description:

Job Title: Senior Business Analyst Location: CityScape What you'll do: The role will both lead and support the transformation efforts in operational process and systems that support our Payment Operations business. This includes the processing of payments across infrastructure and by way of ACH, Wires, SWIFT, Real Time Payments, Digital Asset Currencies and other payment delivery and platform services. The primary responsibilities include taking a lead role in articulating and developing the business requirements surrounding our transformational business and EPMO led projects; support the payments business with attention to detail and a solid understanding of the business drivers, the end-to-end impact and the client and end-user experience. The role will also be heavily involved in the business user acceptance testing with the SME operating team and driving the conversations and observations on the quality of work and the overall success of our testing in reaching our end goals. The role partners closely with a cross organizational team to include the operations and product subject matter experts, business leadership, project management, IT partners and vendor partners. The role partners closely with a cross organizational team to include the operations and product subject matter experts, business leadership, project management, IT partners and vendor partners. What we are looking for: Perform as the lead analyst identifying, developing and writing business unit requirements to support the business units project. Support the effort with a keen awareness of the projects timeline; schedule and run meetings designed to produce the efforts needed; assign responsibilities to team members and drive the results to meet our plan. Ensure that we have a high attention to detail in our end product and that we appropriately challenge and drive the intended results. Support the project throughout the development and testing efforts. Directly support and lead testing, joining the SME business experts and project team. Help ensure that the team understands the objectives and that the testing results are either in line with expectations and when they are not, help drive the conversation as what changes are needed and the priority of those changes. Support interactive dialogue to troubleshoot issues and challenges. Lead smaller scale business unit efforts (outside of EPMO ran projects) as the project lead. Articulate objectives, create the timeline and task assignment and drive meetings designed to reach our end result. Prepare summary communications at regular intervals on the project's status. Help support larger scale projects by running a work stream in the same manner. Lead process improvement initiatives and help drive automation projects which are typically smaller in scale with an IT lead. Minimum Requirments: Bachelor's degree or equivalent experience 5+ years of direct, related experience in Treasury Management Service, Project Management, IT-Application Support. Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Intermediate knowledge in banking or financial services operations domain, experience writing business requirements working with subject matter expertise. Solid knowledge of project management framework methodology. Experience in leading business process improvement initiatives including documenting the objectives and business stakeholders, identifying resources, managing a timeline/project task list and testing/implementation effort. Entry level to intermediate payments knowledge to include payment types (ACH, Wires, SWIFT, RTP, Digital Assets) and file transfer protocol (FTP/SFTP) and API banking (helpful). Experience with ISO 20022 format is a definite plus. Knowledge of risk systems associated with transaction processing a plus. Knowledge of core banking/deposit systems a plus. Vendor experience with FIS IBS Core, Actimize Fraud and Sanctions, Fiserv EPP, other wire system experience, Finastra Total Messaging. Strong speaking and writing skills for internal and external audience (ex: sales or leadership) Previous leadership experience preferred, project management professional preferred. Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation

Keywords: Western Alliance Bank, Phoenix , Senior Business Analyst, Accounting, Auditing , Phoenix, Arizona

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