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Financial Aid Officer

Company: Arizona College of Nursing
Location: Phoenix
Posted on: May 16, 2022

Job Description:

Job DescriptionArizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor's in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor's prepared nurses are needed. Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:Passion: We love helping others succeed.Excellence: We strive to be the best.Adaptability: We learn, in part by trying new ideas.Accountability: We own our results.Integrity: We do the right thing.Reporting to the National Director, Financial Aid, the main responsibility of this role is assisting Eduvision, Inc. dba Arizona College of Nursing ("College") continuing students in all aspects of the Financial Aid ("FA") process and to ensure those students receive the best counseling regarding their ongoing funding available to them and that all funding is processing accurately and timely to allow for their matriculation into subsequent terms/award years.What You'll Do:

  • Provide excellent customer service to students, internal customers, and external customers.
  • Determine continuing students' eligibility for Title IV funding, institutional loans, agency assistance, scholarships, and Federal Work Study for all terms within their program.
  • Engage with each student to understand their individual situation and ensure that each student's funding is appropriate and properly packaged. This includes initial subsequent year repacks and any adjustments required to aid as students matriculate through their program.
  • Ensure all required documentation is on file and that files are complete before submitting them to quality assurance.
  • Resolve financial aid exceptions within five (5) business days.
  • Respond to all student inquiries within 48 hours.
  • Support students as needed throughout the financial aid process.
  • Partner with other departments to ensure students receive support needed beyond Financial Aid.
  • Assist the student in understanding the impact of leaves of absences and other schedule changes on their Financial Aid.
  • Collaborate with the Bursars office and National Director of Financial aid on past due accounts or students with incomplete aid to determine when students can continue or must be held from class.
  • Meet weekly productivity goals.Other duties as assigned.What We Need From You:
    • Bachelor's degree in related field or equivalent work experience preferred.
    • Minimum of three years' financial aid experience or equivalent skills and experience required.
    • A professional demeanor and a customer service mindset.
    • A high degree of professionalism and discretion when dealing with confidential information.
    • Exceptional ability to organize, prioritize, and multi-task in an extremely dynamic environment.
    • Excellent verbal and written communication skills.
    • Proficient computer skills to include knowledge of MS Office (Word, Excel, Outlook, and SharePoint).
    • Proficiency in the Spanish language is preferable, but not requiredPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Light to Moderate Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently to move objects.Visual Acuity: Position requires close visual acuity to perform activities (i.e., preparing/analyzing data and figures; transcribing; viewing a computer monitor; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes). Work Environment: Moderate noise.

      Job Posted by ApplicantPro

Keywords: Arizona College of Nursing, Phoenix , Financial Aid Officer, Accounting, Auditing , Phoenix, Arizona

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