Site Leader - Fulfillment (Treasury Services)

Company: Bank of America
Location: Phoenix
Posted on: January 16, 2022

Job Description:

Job Description:

Line of Business Role Description
Manages the client fulfillment activities for treasury management products, programs and services for a large team or geographic area. May act as the primary interface with clients to establish all connectivity between organizations, organizing all internal and external project related activities to ensure a timely and smooth client implementation process. Exceptionally skilled at developing and deepening relationships with clients and business partners. Participates in the development of short and long-range client service enhancement strategies that drive client delight and revenue growth. Monitors internal processes and leverages operational excellence to implement enhancements that drive client delight. Has expert knowledge in the end-to-end sales, service and fulfillment processes. Must be a high impact player who exhibits forward thinking, promotes team effort, and demonstrates initiative.
Key Responsibilities - Must align enterprise capabilities, create competitive business plans while maintaining client focus, balances risk and reward and acts as a change agent. Digest complex issues and develop creative solutions.Creates unit vision, lead people to perform and develops employees. Manages staffing requirements , performance management, budget/expense management, reporting and forecasting for areas managed. Participate in the resolution of operational and/or product servicing issues of a sensitive/high risk nature for major clients. Required Skills
5 - 10+ years of Treasury-focused manager experience required. Leads a large, cross-functional team supporting treasury service for clients across North America.
Deep working knowledge of Treasury Management products, services and processes.
Demonstrated leadership to include management and people development skills.
Strong coaching experience to ensure employees understand the importance of accurate work, innovation to processes and achieving world class client experience.
Develop, promote and retain strong talent within the organization.
Proven track record of being a conduit for positive change and ensuring employee adoption of digital transformation
Ability to influence up and down organization - and with stakeholder LOB leaders.
Exceptional verbal and written communication skills.
Must be able to effectively communication across various levels of the organization, in group settings - and with clients.
Prepare and deliver clear, effective, and professional presentations when needed.
Able to drive - and maintain - exceptional quantitative team performance metrics.
Excellent track record of employee engagement results with ability to create and maintain strong site and team morale.
Other Qualifications:
--- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
--- Excels in working among diverse viewpoints to determine the best path forward
--- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
--- Commitment to challenging the status quo and promoting positive change.
--- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
--- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Job Band:
H4

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:

Referral Bonus Amount:
0
--> Job Description:

Line of Business Role Description
Manages the client fulfillment activities for treasury management products, programs and services for a large team or geographic area. May act as the primary interface with clients to establish all connectivity between organizations, organizing all internal and external project related activities to ensure a timely and smooth client implementation process. Exceptionally skilled at developing and deepening relationships with clients and business partners. Participates in the development of short and long-range client service enhancement strategies that drive client delight and revenue growth. Monitors internal processes and leverages operational excellence to implement enhancements that drive client delight. Has expert knowledge in the end-to-end sales, service and fulfillment processes. Must be a high impact player who exhibits forward thinking, promotes team effort, and demonstrates initiative.
Key Responsibilities - Must align enterprise capabilities, create competitive business plans while maintaining client focus, balances risk and reward and acts as a change agent. Digest complex issues and develop creative solutions.Creates unit vision, lead people to perform and develops employees. Manages staffing requirements , performance management, budget/expense management, reporting and forecasting for areas managed. Participate in the resolution of operational and/or product servicing issues of a sensitive/high risk nature for major clients. Required Skills
5 - 10+ years of Treasury-focused manager experience required. Leads a large, cross-functional team supporting treasury service for clients across North America.
Deep working knowledge of Treasury Management products, services and processes.
Demonstrated leadership to include management and people development skills.
Strong coaching experience to ensure employees understand the importance of accurate work, innovation to processes and achieving world class client experience.
Develop, promote and retain strong talent within the organization.
Proven track record of being a conduit for positive change and ensuring employee adoption of digital transformation
Ability to influence up and down organization - and with stakeholder LOB leaders.
Exceptional verbal and written communication skills.
Must be able to effectively communication across various levels of the organization, in group settings - and with clients.
Prepare and deliver clear, effective, and professional presentations when needed.
Able to drive - and maintain - exceptional quantitative team performance metrics.
Excellent track record of employee engagement results with ability to create and maintain strong site and team morale.
Other Qualifications:
--- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
--- Excels in working among diverse viewpoints to determine the best path forward
--- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
--- Commitment to challenging the status quo and promoting positive change.
--- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
--- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Job Band:
H4

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:

Referral Bonus Amount:
0
Job Description: Line of Business Role Description
Manages the client fulfillment activities for treasury management products, programs and services for a large team or geographic area. May act as the primary interface with clients to establish all connectivity between organizations, organizing all internal and external project related activities to ensure a timely and smooth client implementation process. Exceptionally skilled at developing and deepening relationships with clients and business partners. Participates in the development of short and long-range client service enhancement strategies that drive client delight and revenue growth. Monitors internal processes and leverages operational excellence to implement enhancements that drive client delight. Has expert knowledge in the end-to-end sales, service and fulfillment processes. Must be a high impact player who exhibits forward thinking, promotes team effort, and demonstrates initiative.
Key Responsibilities - Must align enterprise capabilities, create competitive business plans while maintaining client focus, balances risk and reward and acts as a change agent. Digest complex issues and develop creative solutions.Creates unit vision, lead people to perform and develops employees. Manages staffing requirements , performance management, budget/expense management, reporting and forecasting for areas managed. Participate in the resolution of operational and/or product servicing issues of a sensitive/high risk nature for major clients. Required Skills
5 - 10+ years of Treasury-focused manager experience required. Leads a large, cross-functional team supporting treasury service for clients across North America.
Deep working knowledge of Treasury Management products, services and processes.
Demonstrated leadership to include management and people development skills.
Strong coaching experience to ensure employees understand the importance of accurate work, innovation to processes and achieving world class client experience.
Develop, promote and retain strong talent within the organization.
Proven track record of being a conduit for positive change and ensuring employee adoption of digital transformation
Ability to influence up and down organization - and with stakeholder LOB leaders.
Exceptional verbal and written communication skills.
Must be able to effectively communication across various levels of the organization, in group settings - and with clients.
Prepare and deliver clear, effective, and professional presentations when needed.
Able to drive - and maintain - exceptional quantitative team performance metrics.
Excellent track record of employee engagement results with ability to create and maintain strong site and team morale.
Other Qualifications:
--- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
--- Excels in working among diverse viewpoints to determine the best path forward
--- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
--- Commitment to challenging the status quo and promoting positive change.
--- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
--- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Shift:
1st shift (United States of America) Hours Per Week:
40

Keywords: Bank of America, Phoenix , Site Leader - Fulfillment (Treasury Services), Accounting, Auditing , Phoenix, Arizona