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Billing Specialist

Company: Infosys LTD
Location: Phoenix
Posted on: November 23, 2021

Job Description:

Job Description Medicaid Enrollment Premium Billing Specialist Senior Process Associate In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys. Responsibilities may include but are not limited to: * Ensure all requests forwarded from Molina Healthcare Inc are completed within required time frames. * Provide day-to-day oversight and support to enrollment resources and processes. * Analyze and resolve moderate to complex enrollment errors resulting from automated file updates/processing. * Evaluate department policies and procedures and recommend changes to improve the overall productivity and quality of department systems. * Resolve escalated/sensitive enrollment - related issues in an efficient manner while promoting loyalty and retention. * Participate in projects that contribute to achievement of department objectives. * Prepare status reports and/or issue resolution to internal associates and/or external resources. * Provide guidance, counseling, coaching, and continuing education opportunities to staff. Selects, develops, mentors, and assesses performance of staff. * Ensure that enrollment process improvement work is conducted in compliance with standard processes, policies and procedures and meets mutually agreed upon success criteria and project timeline metrics. Location for this position is Phoenix, AZ. Qualifications Basic * High School Diploma or GED Equivalent Preferred * Excellent interpersonal and communication skills to deal effectively with all necessary levels within and outside the organization. * Demonstrates analytical and innovative excellence for current state and future state challenges at both the strategic and tactical level. * Strong organizational skills and superior attention to detail. Strong decision maker. * Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports; compose letters and memoranda. * Ability to gather and research data (i.e., statutes, regulations, articles). Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. COVID-19 Considerations: Vaccination required. Masks are required to enter the office. Extra screening, sanitation and disinfecting procedures are in place. About Us Infosys BPM, the business process management subsidiary of Infosys (NYSE: INFY), provides end-to-end transformative services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM has 32 delivery centers in 16 countries spread across 6 continents, with more than 38000 employees from over 80 nationalities, as of Nov 2019. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Keywords: Infosys LTD, Phoenix , Billing Specialist, Accounting, Auditing , Phoenix, Arizona

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