Experience Office Clerk and Customer Service
Glendale, Peoria, or West ValleyOctober 26, 2009
Kathleen T. Werner
11007 N. 65th Ave
Glendale, AZ 85304
Home: (623) 486-2645
Cell: (623) 297-3273 _______________________________________________________________________
Summary of Skills
6+ years experience in customer service and various clerical work
Proficient in Microsoft Windows XP, including MS Word, Excel and Outlook
Ability to work independently and/or in a team setting
Excellent at multitasking
Successfully learn new computer systems within a couple of days
Professional Experience
Marketing Assistant
November 2005- May 2006
Seaside Reservations- The Rocky Point Experts
Phoenix, AZ
* Assisted the Marketing Director with various projects including creating new ideas for various advertisements.
* Organized and helped set up our booth for various trade shows (Women’s Expo, Travel Expo etc.)
* Created travel packages for group travel.
* Provided exceptional customer service by selling and setting reservations as well as answered any general questions about crossing the border and more.
Inside Sales Representative
February 2004- August 2005
Gill Marketing
Phoenix, AZ
* Supported the sales personnel by ordering and tracking food equipment for various military bases.
* Spoke with a wide variety of food equipment vendors to check availability for next day orders and check for any existing orders.
* Created and emailed spreadsheets with order status and tracking information for each order with multiple vendors.
Coordinator 1
February 2003- January 2004
Transamerica Real Estate Tax
Phoenix, AZ
* Assigned various work for employees working outside of our office.
* When assignments had any mistakes or were late I would find out why and report it.
* Researched various addresses to report if the property had any taxes due.
Veterinary Assistant
October 2002- December 2002
Amigo Animal Clinic
Phoenix, AZ
* Assisted the doctor with various procedures including surgery, tests, and helped take care of the patients staying in the clinic.
* Assisted the receptionist as needed.
* Stocked and maintained supplies.
Veterinary Assistant
May 2001- August 2002
43rd AVE Animal Clinic
Glendale, AZ
* Assisted the doctor with various procedures including surgery, tests, and helped take care of the patients staying in the clinic.
* Assisted the receptionist as needed.
* Stocked and maintained supplies.
